As part of our commitment to providing a high‑quality, fast and reliable service, IoTcom has a Fair Usage Policy (also referred to as the FUP) for its E‑samwad Software as a Service (SaaS) product. Permitted Use E‑samwad is intended for responsible business communication with your customers and clients. Prohibited Activities Unsolicited commercial communication (UCC) as per DOT & TRAI rules Promotional tele‑marketing activities Calling DND subscribers without consent Spam calling and messaging Bulk/Robo/automated calling Religious & political campaigning Outsourced Call Center operations Use as a public phone booth / PCO Fraudulent or unlawful activities Gross misuse or abuse of our services Violation of this policy may result in immediate service suspension without refund. In case of illegal activity, Iotcom may share relevant details with authorities. Acceptance Understand Iotcoms Fair Usage Policy for E‑samwad and agree to abide by it. I acknowledge that services may not be used for any form of spam or misuse.